grow your hospitality leaders

Developing your people to drive growth and success.

Cultivating your talent to drive growth and success.

GROW your hospitality leaders

It is with a very heavy heart that we share the tragic news that Stephen died in a motorbike accident on Friday 27th June.

Following a stellar career in hospitality operations and leadership, Stephen started Watershed nearly 20 years ago with an unrivalled passion to provide development courses for managers in hospitality.

It’s fair to say his signature ‘Good to Great’ programme has left an indelible mark on the industry. You don’t have to go far when looking through the leading restaurant and bars over the last twenty years to see founders, execs and leaders who would all point to lightbulb moments in their career following his workshops.

His style and philosophy were simple – people are resourceful, capable, self aware and creative. Watershed was not designed to train, but to coach and develop.

Stephen spread joy, was eternally optimistic, a master of the hard conversation, and found laughter in every nuance of life. He will be very much missed.


We will be taking a pause over the next few months while we work out what the next steps for the business might be.

 

 

 

 

We specialise in the development of bar & restaurant managers

We're based in London's Shoreditch, with centres in Bristol, Manchester and Glasgow

 

Invest in your manager’s development. You’re not just improving operations – you’re building a stronger, more resilient business in a competitive hospitality landscape. 

Watershed, founded by industry innovators, offers tailored management training for ambitious hospitality professionals. Our programmes are designed to address all three of the big steps up in any management career, focus on skills for life and introduce proven management tools for immediate application.

30 years in bars, restaurants, cafes, hotels and pubs. Manager of the first Dome café bar in Hampstead and the first Pitcher & Piano in Fulham. Set up Watershed in 2004.

Stephen Waters

20+yrs experience in Human Resources and People Director who specialises in desk-less workers.

CHANTAL WILSON

20 years in bars & restaurants with Fez, Match and ten years at Hawksmoor. Currently runs Hawksmoor Wood Wharf with 140 in the team.

Drew Gladwell

Helen runs the bookings

Helen skinner

Sarah brings 30 years of experience in hospitality & retail and a deep understanding of coaching and personal development. She intimately understands the real-world dynamics of our industry and speaks the language which allows her clients to be acknowledged and heard

Sarah Clark

Phil co-founded Honest Burgers in Brighton in 2010, with 40 restaurants nationwide. Now an NED, advisor and angel investor. Passionate about human development, culture and behavioural science, currently taking a Masters in the latter at LSE.

Philip Eeles

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