Watershed run open, in-person development workshops, supporting managers as they take the hardest step-ups in our industry.

With participants attending from multiple brands, our sessions leverage the power of peer to peer learning, led by facilitators with real world hospitality experience.


"Watershed played a big part in shaping what management development was for Hawksmoor. Now, when I reflect, I realise what it ultimately provided was a platform for the greater engagement and tenure of my managers via continuous learning.
Will Beckett, Hawksmoor

TRUSTED BY

OUR WORKSHOPS

Filter by Series:

THE 'MANAGING YOUR FRIENDS' SERIES

For Waiters stepping up & Shift Leaders

 

BOOK ALL THREE WORKSHOPS AND SAVE 10%

£256.50

(ex VAT)
per person

Duration

3x 1/2 DAY

THE CLIMATE LAB Level 1

For Waiters stepping up & Shift Leaders

How to get people to follow you, not fear or like you.

Facilitator:
Philip Eeles

Duration

1/2 DAY

£95

(ex VAT)
per person

OWNING YOUR STYLE

For Waiters stepping up & Shift Leaders

Discovering, understanding & harnessing the leadership style you already have.

Facilitator:
Philip Eeles

Duration

1/2 DAY

£95

(ex VAT)
per person

FINDING YOUR VOICE

For Waiters stepping up & Shift Leaders

Communicating with confidence & clarity, and handling challenging conversations.

Facilitator:
Philip Eeles

Duration

1/2 DAY

£95

(ex VAT)
per person

THE 'GOOD TO GREAT' SERIES

For AM's stepping up & General managers

 

BOOK ALL FIVE WORKSHOPS AND SAVE 10%

£877.50

(ex VAT)
per person

Duration

5 DAYS

Whole Brain Thinking​

For AM's stepping up & General managers

The power of teams that can access all 4 thinking styles. *Includes a personal HBDI psychometric profile.*

Facilitator:
Stevie Slater

Duration

FULL DAY

£195

(ex VAT)
per person

Art of Delegation

For AM's stepping up & General managers

How developing your management team starts with giving them meaningful responsibility.

Facilitator:
James Partington

Duration

FULL DAY

£195

(ex VAT)
per person

Manager as Coach

For AM's stepping up & General managers

How to get your team thinking for themselves. *Includes a Watershed Level 1 Coaching Certificate *

Facilitator:
Emma Horsley

Duration

FULL DAY

£195

(ex VAT)
per person

Feedback Fuels Focus

For AM's stepping up & General managers

Quality feedback isn’t a ‘nice-to-have‘, it‘s a ‘must-have’

Facilitator:
Chantal Wilson

Duration

FULL DAY

£195

(ex VAT)
per person

LEADING UNDER PRESSURE

For AM's stepping up & General managers

Understanding, and then learning to manage, what happens to your leadership style under pressure.

Facilitators:
Victoria Oickle & Philip Eeles

Duration

FULL DAY

£195

(ex VAT)
per person

THE 'BUILDING STRONG BRIGADES' SERIES

For Sous Chefs stepping up & Head Chefs ​

 

BOOK BOTH WORKSHOPS AND SAVE 10%

£261

(ex VAT)
per person

Duration

2x 1/2 DAY

YES (PLEASE), CHEF

For Sous Chefs stepping up & Head Chefs

Three practical tools to help kitchen leaders get what they want without having to raise their voice.

Facilitator:
Melissa Bashiri

Duration

1/2 DAY

£145

(ex VAT)
per person

Action Centred Leadership

For Sous Chefs stepping up & Head Chefs

How to adapt your kitchen leadership to deliver not only on the task, but for your team and for your people too.

Facilitator:
Drew Gladwell

Duration

1/2 DAY

£145

(ex VAT)
per person

MOVING INTO MULTISITE (3-day course)

For GM's stepping up & Ops Managers

A rigorous, practical exploration into the ‘Inputs-Throughputs-Outputs’ framework and coaching skills.
*includes a Watershed Level 2 Coaching Certificate*

Day 1  I-T-O Theory / Coaching Theory

Day 2 I-T-O Application / The ‘Inner & Outer’ Game & Coaching Practice

Day 3 Climate Lab Level 3 / Stakeholder Management, Coaching for Real

Facilitators:
Chantal Wilson, Philip Eeles, Tricia Taylor, Laura Eeles

Duration

3 FULL DAYS

£1295

(ex VAT)
per person

Industry Icon Guest Workshop

The Culture Architect 

For Snr Managers, Heads of Dept, Execs

Practical ways to think about all things people – how culture is built, shaped, & protected, & what works in the real world.

Facilitator:
Gina Knight

Head of People
Flat Iron

Duration

1/2 DAY

£195

(ex VAT)
per person

Industry Icon Guest Workshop

LANDING SUCCESSFUL PROJECTS

For Snr Managers, Heads of Dept, Execs

How to execute projects without getting in the way of the day-to-day.

Facilitator:
Oli Cavaliero


Head of Innov. and Eng. Pizza Pilgrims

Duration

1/2 DAY

£195

(ex VAT)
per person

THE 'HOSTED BY WATERSHED' SERIES

For Founders, Execs & Heads of Dept

 

BOOK ALL SIX WORKSHOPS AND SAVE 10%

£1143

(ex VAT)
per person

Duration

6x 1/2 DAY

Hosted by Watershed

The Learning Advantage: Engaging a Young Workforce

Facilitator:
Tricia Taylor

Author of Connect the Dots

For Founders, Execs & Heads of Dept

27th Feb
9am – 1pm

£195

(ex VAT)
per person

Hosted by Watershed

Managing Difficult Conversations 

Facilitator:
Sarah Cartwright

Management Futures

For Founders, Execs & Heads of Dept

27th March
9am – 1pm

£195

(ex VAT)
per person

Hosted by Watershed

TEAM DYNAMICS & SOCIAL CAPITAL

For Founders, Execs & Heads of Dept

Facilitator:
Will Fraser

Ex prof. rugby player & Founder of 100&First

22nd May
9am – 1pm

£195

(ex VAT)
per person

Hosted by Watershed

How to be at Your Best

Facilitator:
Tim Cox

Management Futures

For Founders, Execs & Heads of Dept

17th July
9am – 1pm

£195

(ex VAT)
per person

Hosted by Watershed

Turning Teamwork into a Competitive Edge 

Facilitator:
John Bull

Management Futures

For Founders, Execs & Heads of Dept

25th Sept
9am – 1pm

£195

(ex VAT)
per person

Hosted by Watershed

Embedding Coaching in your Culture

Facilitator:
Matt Driver

Management Futures

For Founders, Execs & Heads of Dept

20th Nov
10am-3pm

£295

(ex VAT)
per person

The STEPHEN WATERS FOUNDATION

Our Founder – Stephen Waters – passed away suddenly in 2025 after nearly 20 years of running Watershed. He delivered development courses to over 4000 bar & restaurant managers.

 

Watershed was underpinned by his staunch belief in the power of coaching, and that the best leaders know how to skilfully use it.