Experience the skills and conversational frameworks that coaches use. When a manager commits to coaching everyone benefits – your team starts finding solutions to their own problems, you tap into a well of ideas that may have been missed, and you grow the confidence and skill of your people. When team members feel like they’ve come up with their own answers it drives intrinsic motivation, and research shows that intrinsic motivation (as opposed to purely extrinsic) is the route to long term performance and engagement.
LEARNING OUTCOMES
On completion of the workshop:
Building trust through rapport
Active Listening as a skill
Effective summarising
Using ‘Powerful Questions’ as opposed to conventional ones
"If you accept that your business is only as strong as the people working in it, and that by investing in your employees, you are likely to increase the profits of your business, then Watershed is an exceptional place to start."
Will BeckettHAWKSMOOR
WE PARTNER WITH
The STEPHEN WATERS FOUNDATION
Our Founder – Stephen Waters – passed away suddenly in 2025 after nearly 20 years of running Watershed. He delivered development courses to over 4000 bar & restaurant managers.
Watershed was underpinned by his staunch belief in the power of coaching, and that the best leaders know how to skilfully use it.