A “good to great” perspective on leading by example. At Good to Great last week, we focused on coaching the power of perspective. This led to excellent discussion about the pros and cons of leading from the front. We agreed that leading from the front includes setting an example, showing rather than telling, and being […]
Cut Costs and Boost Retention by Growing Leaders from Within Imagine if you could remove 40% of your recruitment costs, cut your management turnover in half, and see measurable improvements in both guest customer satisfaction and team retention. This isn’t a thought experiment. It’s what happens when hospitality businesses commit to internal progression. Yet in […]
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