Good to Great

is a four-day programme run on the same day each week for four consecutive weeks. It’s for those new to line management, or those seeking to consolidate their skills as line managers. Because managing a team to deliver long term results requires a manager who can create a high performing culture, delegate, coach and give feedback skilfully.

It is designed for single site line managers including GM, Head Chef and anyone in hospitality who has responsibility for long term team performance.

It has been attended by GMs and those heading to GM. Head chefs and heading to head chef. Founders who want to consolidate their team leadership skills. Specialist and support functions including marketing, IT and reservations.

Who is it for?

Good to Great is for those new to line management, or those seeking to consolidate their skills as line managers. Because managing a team to deliver long term results requires a manager who can create a high performing culture, delegate, coach and give feedback skilfully.

It is designed for single site line managers including GM, Head Chef and anyone in hospitality who has responsibility for long term team performance.

What is it?

Good to Great will introduce you to the key principles and skills required to take on your first line management responsibility.

How it works

The programme runs four days over four consecutive weeks. A programme runs every calendar month except December. Group sizes vary from 8 to 20 allowing for plenty of opportunity to work in small subgroups with colleagues who face the same challenges in different contexts.

Learning outcomes

On completion of the programme, participants will:

Better understand thinking styles via The Herrmann Brain Dominance Inventory (HBDI)
Manage situationally. To be able to respond skillfully to the 6 development situations that you encounter as your people find their place in your team.
Manage the climate of your business via a greater understanding of the five key climate variables
Coach others skillfully through effective goal setting, rapport, active listening, and effective use of coaching conversational frameworks
Have been introduced to a wide range of management tools for immediate use.

About Watershed

We run management development programmes and special events for bar and restaurant companies. Together we develop their people to achieve exceptional rates of promotion from within. From our central London location, we run programmes of development for supervisors, general managers multisite.

Our style is not just an expert opinion delivered by a trainer but a truly collaborative approach to the day that encourages sharing of best practice, buy- in and practical application. For experienced managers we add structure and meaning to what is already an intuitive understanding. Our approach is proven to have a lasting impact on participants, their teams and their organisations.