Experience the skills and conversational frameworks that coaches use. When a manager commits to coaching everyone benefits: Teams get new skills and new approaches to their work. The coach benefits too: coaching helps us see relationships beyond the obvious and develops our ability to create a vision and a common language, which inspires and motivates.
LEARNING OUTCOMES
To understand the fundamental principles of coaching and what separates coaching from other helping approaches such as training and mentoring. How to balance ‘push’ and ‘pull’ in coaching conversations. To actively engage with the five core coaching skills (1) building trust through rapport (2) listening for facts, feelings and meaning (3) punctuating conversations through effective summarising (4)using powerful questions and (5) setting workable, challenging goals