MANAGING YOUR FRIENDS SERIES

FINDING YOUR
VOICE

FOR

Waiters stepping up &
Shift Leaders

Communicating with confidence & clarity, and handling challenging conversations to maintain standards in the moment.

There is no such thing as message sent, there is only message received. This is a workshop filled with tools for communicating clearly so people know exactly what you are asking of them, you can the lead the shift with confidence, and you can give ‘live’ feedback to deliver standards without starting a fight.

LEARNING OUTCOMES

On completion of the workshop:

WORKSHOP DETAILS

FOR

NEW MANAGERS​

COST

£95 ex.VAT

WHERE

LONDON

TIME

1pm - 4pm

NEXT DATE

4th March

Select Month

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WORKSHOP REVIEWS

WE PARTNER WITH

The STEPHEN WATERS FOUNDATION

Our Founder – Stephen Waters – passed away suddenly in 2025 after nearly 20 years of running Watershed. He delivered development courses to over 4000 bar & restaurant managers.

 

Watershed was underpinned by his staunch belief in the power of coaching, and that the best leaders know how to skilfully use it.