There is no such thing as message sent, there is only message received. This is a workshop filled with tools for communicating clearly so people know exactly what you are asking of them, you can the lead the shift with confidence, and you can give ‘live’ feedback to deliver standards without starting a fight.
LEARNING OUTCOMES
On completion of the workshop:
Understanding the correlation between the volume of our words and the impact they have (or don’t have)
Understanding where confrontation stems from and how to deal with it
Practice using the ‘BIG’ feedback tool for quick course corrections when they are needed
"Finding your Voice was excellent today, thanks Phil and Stephen - really timely"
Stefan StancuBOXPARK
WE PARTNER WITH
The STEPHEN WATERS FOUNDATION
Our Founder – Stephen Waters – passed away suddenly in 2025 after nearly 20 years of running Watershed. He delivered development courses to over 4000 bar & restaurant managers.
Watershed was underpinned by his staunch belief in the power of coaching, and that the best leaders know how to skilfully use it.