Owning Your Leadership Style

finding it, understanding it, harnessing it.
Handling challenging conversations

why most
‘
feedback
’
lowers
performance, and how to remain
yourself when strengthening the performance of your team on the shift
The Culture I Create

your impact as a leader
, how your mixture of control taken and freedom offered
quickly creates a working climate on the shift that
drives team performance
– or otherwise
Good to Great

is a four-day programme run on the same day each week for four consecutive weeks. It’s for those new to line management, or those seeking to consolidate their skills as line managers. Because managing a team to deliver long term results requires a manager who can create a high performing culture, delegate, coach and give feedback skilfully.
It is designed for single site line managers including GM, Head Chef and anyone in hospitality who has responsibility for long term team performance.
It has been attended by GMs and those heading to GM. Head chefs and heading to head chef. Founders who want to consolidate their team leadership skills. Specialist and support functions including marketing, IT and reservations.
Finding Your Voice

how the intention of what we say can be different from how it is interpreted,
and how to resolve this.
Building Strong Brigades

is a two-day programme run on the same day each week over two consecutive weeks. It’s for chefs taking charge of the brigade for the first time. Because managing people isn’t like following the spec sheet.
It is designed for Head Chefs running a brigade of 6 or more.
It has been attended by head chefs, senior sous, chefs de cuisine, any kitchen manager responsible for team performance. Any chef who prefers to work in a group with chefs only.
Moving into Multisite

is a three-day programme run over three consecutive days. It’s for those responsible for more than one location. Because not being the “doer” at the coal face of the business anymore is unnerving.
It has been attended by area managers from bar, restaurant, bakery, hotel, businesses. Founders seeking to consolidate their multisite management skills.
The Founder as Coach

is a one-day workshop, for founders of bar & restaurant businesses only.